Privacy Policy for Gem Radiant Glow

Effective Date: January 16, 2025

At Gem Radiant Glow, accessible at gemradiantglow.com, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide you with the best shopping experience:

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (secured and encrypted)

b. Non-Personal Information

We collect data automatically to improve website performance, including:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited, duration of visit, and browsing behavior

2. How We Use Your Information

We use the information collected for:

  • Order Fulfillment: Processing payments, shipping products, and providing updates on your order.
  • Customer Support: Responding to your inquiries and resolving issues.
  • Personalization: Tailoring our website and product recommendations to your preferences.
  • Marketing: Sending promotional emails, special offers, and updates about new products (with your consent).
  • Security: Detecting and preventing fraudulent or unauthorized activities.

3. How We Protect Your Information

At Gem Radiant Glow, we implement robust measures to safeguard your data:

  • Encryption: Payment details are encrypted using SSL technology.
  • Restricted Access: Personal data is accessible only to authorized personnel.
  • Regular Audits: We regularly update and monitor our security practices to protect against breaches.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

  • Service Providers: For payment processing, order fulfillment, and email marketing.
  • Legal Requirements: To comply with laws, regulations, or legal requests.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Help us analyze website traffic and performance.
  • Targeting Cookies: Used to deliver relevant advertisements.

You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

6. Your Rights

As a valued customer, you have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Marketing Preferences: Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, contact us at info@gemradiantglow.com.

7. Third-Party Links

Our website may include links to external websites. Gem Radiant Glow is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately at info@gemradiantglow.com, and we will promptly remove the information.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

By using Gem Radiant Glow, you agree to this Privacy Policy. Your trust is important to us, and we are committed to protecting your privacy while delivering exceptional service.