Payment Policy for Gem Radiant Glow

Effective Date: January 16, 2025

At Gem Radiant Glow, we aim to provide a smooth and secure payment experience. This Payment Policy outlines the accepted payment methods, billing terms, and related details to ensure transparency and customer satisfaction.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: A secure and convenient way to pay using your PayPal account.
  • Other Payment Methods: Any additional payment options will be clearly displayed at checkout.

2. Payment Security

Your payment information is processed securely:

  • All transactions on gemradiantglow.com are encrypted using SSL (Secure Sockets Layer) technology.
  • We do not store your credit or debit card information. Payments are processed by trusted third-party providers to ensure maximum security.

3. Billing Information

To ensure the successful processing of your order:

  • Please provide accurate billing details that match the information associated with your payment method.
  • Orders with mismatched billing details may be delayed or canceled.

4. Payment Authorization

  • When you place an order, a temporary authorization may be applied to your payment method. This ensures the availability of funds before processing the transaction.
  • Your account will be charged once the order is confirmed and ready for shipping.

5. Payment Issues

If your payment is declined:

  • Ensure that all entered information is accurate, including card number, expiration date, and CVV.
  • Verify with your bank or payment provider that your account has sufficient funds or that no restrictions are in place.
  • Contact us at info@gemradiantglow.com or call (478) 668-3368 for assistance.

6. Refunds and Adjustments

For information about refunds, please refer to our Refund and Returns Policy.

  • Refunds will be issued to the original payment method used for the transaction.
  • Please allow 7-10 business days for refunds to reflect in your account, depending on your payment provider.

7. Taxes and Fees

  • Applicable sales taxes will be calculated and displayed at checkout based on your shipping address.
  • Customers are responsible for any additional fees (e.g., bank transaction fees) imposed by their payment provider.

8. Installments or Financing

Currently, we do not offer payment plans or financing options. We are working to introduce these features in the future to enhance your shopping experience.

9. Fraud Prevention

To ensure the security of all transactions:

  • Orders may be subject to verification checks, including billing address confirmation or identity verification.
  • Suspicious or fraudulent transactions will be canceled, and relevant authorities may be notified.

10. Changes to Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us:

At Gem Radiant Glow, your trust and security are important to us. We are committed to providing a safe and seamless payment process for all your jewelry purchases. Thank you for choosing Gem Radiant Glow!